This paper will build a set of user experience monitoring system for Internet products around the abnormality on the user side, with a closed-loop idea; The purpose of quantifying product user experience and driving product decision-making Whatsapp Database with data, so as to create the ultimate product experience for users. When users use Internet products, they will inevitably encounter some exceptions or bugs, such as App freezes, crashes, or failures to add to Whatsapp Database shopping carts, video playback failures, payment failures, etc. These exceptions will more or less affect the user's product experience. Influence; if a large-scale user encounters similar anomalies, then the user experience of this product needs to be improved urgently. 1. Monitoring user experience is a necessary condition for improving product capabilities
After the product is launched, if it is impossible to perceive the operation of the product on all user terminals, it is impossible to obtain the user experience of the product in a timely manner. It is impossible to fully grasp the real user experience of the Whatsapp Database product and accurately improve the product experience. In response to this situation, it needs to be solved by technical means; real-time monitoring, collection and reporting of user experience data on the terminal side, and analysis of the data in the background to guide the product Whatsapp Database experience governance strategy; and by comparing the data before and after governance to verify governance effect, so as to achieve a closed loop of the user experience monitoring system. 2.
The closed loop of the user experience monitoring system 1. Collection It refers to the collection of all experience problems encountered by Whatsapp Database users in the process of using the product. It can be divided into two dimensions: terminal and experience issues. 1) Terminal Different collection methods are used for different terminals, which are mainly divided into three types: mobile terminal, browser terminal, and applet terminal. The mobile Whatsapp Database terminal mainly includes Android App, iOS App, etc. By embedding the SDK, the abnormal data of the user is reported through the log to achieve the purpose of collection.